Syncing Employee Photos & Biometric Data to Devices

Syncing Biometric Data & Photos

EasyTime keeps a copy of each employee's fingerprint/face templates and photo, and can push them to any device the employee is assigned to.

Bio-Template Tab

Go to Devices → Bio-Template to see, per employee, which devices already have their fingerprint/face/palm template enrolled (green check) and which don't (gray). Use Resync to re-push a template to a device it's missing from — useful after replacing a device or adding a new one to an Area.

Bio-Photo Tab

Go to Devices → Bio-Photo to push employee photos to devices that support on-screen photo display on punch. Photos are usually uploaded once on the employee's profile and synced automatically; use this tab to force a resync if a device shows a blank photo.

Common Reasons a Sync Doesn't Land

• The device is in the Unassigned area (never syncs anything — move it to a real Area)
• The device is offline (check the green/gray dot next to it on the Devices list)
• The photo file is too large or in an unsupported format — re-upload a clear, front-facing JPEG/PNG

Enrolling New Fingerprints/Faces

Biometric enrollment itself (pressing a finger, scanning a face) happens on the device, not in EasyTime — the device pushes the new template up to EasyTime automatically, and EasyTime then pushes it out to every other device the employee is assigned to.