Last updated: September 2026
This policy explains how cancellations and refunds work for EasyTime subscriptions, operated by Shihabudheen Valapra, trading as EasyTimeHr. It applies to all monthly and annual subscription plans purchased through easytimehr.com.
New accounts start with a free trial period (the exact number of days is shown at sign-up). No payment is collected during the trial, and you may cancel at any time before it ends with no charge whatsoever.
You can cancel auto-renewal at any time from your account's billing/subscription settings, or by emailing us at the address below. Cancelling stops the next billing cycle — your current paid period remains active and fully usable until it expires; we do not pro-rate or refund the unused portion of an already-billed cycle, since the plan's full feature limits (employees, devices, storage) remain available to you for that entire period.
Because EasyTime is a digital subscription service delivered immediately upon payment, subscription fees are generally non-refundable once a billing cycle has started. Refunds are made only in the following cases:
To request a refund under either case, contact us within 7 days of the charge with your registered email and payment reference (visible in your Razorpay receipt). Approved refunds are issued to the original payment method and are typically credited within 5–7 business days by Razorpay.
Switching to a lower-tier plan takes effect from your next billing cycle; no partial refund is issued for the difference in the current cycle. Upgrades take effect immediately, with the price difference for the remaining cycle charged or adjusted at renewal.
If a renewal payment fails or is not made, your subscription is suspended after the grace period shown in your account, and you may lose access to the Service until payment is made or you downgrade to a free/trial tier where available.
For cancellation help or a refund request, email [email protected] or WhatsApp +91 8086307091.